Lever. Please go to www.u-tec.com/myutec.html or login U-tec App via another smartphone to change your U-tec Account password. Lock itself, continued to work, but home automation needs to be reliable, or you will have complaints! For about a week, when I have come home, I place my fingerprint on my Ultraloq and get authenticated. Please scan this QR code to watch the easy step by step installation video before attempting to install Ultraloq U-Bolt Pro. So, consider your options and try switching brands. Custer support was no help because its beyond the warranty date. Low battery notication via smartphone app. Rotate the knob to a vertical position to unlock. Bluetooth, WiFi (2.4GHz, WiFi 802.11 b/g . For technical documents and more Its also possible to use it with Alexa and Google Home devices. Latch Series. The simple installation takes minutes and only four screws. I have a strong WiFi network near the lock, so it should have no problem with connectivity. How to adjust the lock orientation of U-Bolt Pro? Used to unlock and lock the door from inside. Ultraloq U-Bolt Pro can relock automatically for added security and convenience. Normal User can always unlock via fingerprint, code or App. @Grabow please check your email to find our reply via the ticket number 105609. Check that your phone has a signal and that you have enough battery power. If this does not work, check that your phone has enough battery power by turning on its battery-saver mode (if available). DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. Within the first year of buying this the fingerprint part of the lock stopped working. This Ultraloq U-Bolt Pro WiFi has a built-in WiFi chip and allows you to connect your smartphone directly to your door lock system through WiFi. Ultraloq U-Bolt Wi-Fi Pro trying to unlock, but not doing so. Oct 26, 2022, 05:13 ET. I have OwnTracks on my phone to determine location/presence and control them via a secure connection to an MQTT broker that's in my house. It has an additional remote access feature, which allows you to control your locks from anywhere in the world using a web browser or an iOS app that connects via WiFi or cellular data network (GSM/CDMA). The Ultraloq U-Bolt Pro Wi-Fi Smart Lock ( available at Amazon for $199.69 ) offers more modes of entry than just about any other smart lock. So, if youve just bought the unit, give it a quick reset. Leave your problems and we will reply to you soon! He will make it effortless to get ahead of all these issues. Delivery man, contractors or service people. Dont know what the fix is. Step 4. I believe the 30% of discount its no the solution. Add or delete users any time you want. DON'T WANT TO USE THE APP? Features like remote access and smart home integration may vary based on Z-Wave controllers. U-Bolt Pro WiFi Smart Deadbolt. . What Is a Deadbolt Lock, and What Types of Deadbolt Locks? By using u-tec.com, you accept our use of cookies. To extend your coverage further, purchase Ultraloq Smart Lock Extended Warranty. Awesome features! keep you and your data safe. No error, no feedback at all. Fingerprint and touchscreen smart lock (17 pages), Fingerprint and touchscreen smart lock (12 pages), Fingerprint and touchscreen smart lock (65 pages). Lever. - Keypad is very reliable
Please contact customer support before returning the product to the store. If U-Bolt Pro is working as Standalone Mode, please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. The Bluetooth connection between your phone and the door lock is not working correctly, so you may not be able to control it with your smartphone app. It works with They say to be sure and delete the lock off the app to reset it but there is no delete function in the app and not even the gear Icon you refer to. Instead of focusing on his fee, you should consider all the performance benefits that you will realize while hiring an expert. Here is a list of some common issues and how you can fix them. Or you can also view the webiste directly. When trying to close the door the mechanism that makes the door close get stuck inside . Unauthorized use is prohibited. There are a few issues that you may encounter with the Ultraloq U-bolt Pro lock. The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . Nice things about the new U-Bolt-Pro-WiFi. Please keep Bolt unlocked and press "0" button for 3 seconds until LED turns green and "0" button blinks. Without ability to link can't access mandatory field . Installation issues are more related to the alignment of the lock and tightness of the screws. My ultraloq has stopped reading any fingerprint for over 3 months now. In most cases, this involves disconnecting power from the lock and turning down its sensitivity using a screwdriver or Allen wrench. What components does the Ultraloq U-Bolt Pro lock include? Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) Lever . Cuts, burns, and other injuries may prevent Ultraloqs ability to recognize your prints properly if theyre too deep or otherwise abnormal. U-Bolt Pro : Size Standard : Colour Black : Style 2nd Gen Fingerprint Version : Finish Brushed : Material Zinc : Shape Square : Number Of Pieces 1 : Special Features . Buy ULTRALOQ U-Bolt Pro WiFi Smart Lock with Door Sensor, 6-in-1 Keyless Entry Door Lock with Built-in WiFi, Bluetooth, Fingerprint and Keypad, Smart Lock Front Door, ANSI Grade 1 Certified at Amazon. Lever. Two-Layer protection usingsecure 128-bit AESand a Dynamic Keythat will keep you and your data safe. Copyright 2012 - 2021 Dongguan Yangyuan Technology Co.,Ltd. The optional Wi-Fi Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely. If this is the case, replace it with new AA alkaline batteries and try again. Suggestions on the fix? remotely with no monthly charges. It just does nothing. It still locks automatically and with the ultraloq button though. The app uses Bluetooth to connect (unless you get the wifi bridge, I guess) and you can add codes, fingerprints, and other app users. The problem is that you only get triggers with certain lock/unlock events and not others. The lock alone garnered at least 3 stars from me. 4. To ensure the best service, please register your account at www.u-tec.com/register.html. Limited by date and hour. Retailer. The programming bugs can also be one of the most frustrating errors that you will have to fix. You can unlock your Ultraloq or grant access to Same issue, the fingerprint reader works for setup but then when you try to unlock with print it just sits there, no lights out anything. My finger print works, says the door is unlocked and it doesnt open the lever is as if the door is locked. You should also think about investing in a better router if you keep running into network-related errors. The simple installation takes minutes and only four screws. Click the green button to print the entire article.To print the original version of the document - click the blue one. Pair the lock in the App and start to use it. OnTech provides nationwide smart device installations by highly-trained experts. Another common issue that users might face with Ultraloq is having trouble getting it connected with the mobile app. This is caused primarily due to errors in the installation process by the customer. The lock orientation must be adjusted after installation to ensure U-Bolt Pro works properly.Solution 1. Ultraloq U-Bolt Pro: Most versatile with 6 ways to unlock. Scan above QR code to download the App, or search "U-tec"in App Store (iOS) and Google Play (Android).Step 2 You will receive an email once it's back in stock! Troubleshooting is a common problem of Ultraloq UL3 U-Bolt Pro. Are there any cuts or scrapes on your skin? Metal construction makes it built to last. While I want my lock to be automated, I don't want it to be on someone's cloud. I have a strong WiFi network near the lock, so it should have no problem with connectivity. In factory default mode, any fingerprints can unlock the lock. . I have placed new batteries in the device and have tried resetting it. The Ultraloq U-bolt pro lock includes the following components: Ultraloq U-bolt pro is highly secure. Everything about this lock is great, except two things:
Near, far or with your smart home devices. You can see Backup Key Hole inside. Factory Default timing is 30 seconds. Please try again. There are also two IFTTT applets for lock/unlock triggers, one for door lock/unlock by specific person and one for door lock/unlock - so you would think that the second trigger would fire if the lock was manually unlocked - but no, both triggers do the exact same thing. Smonet smart lock: Best for commercial and multifamily buildings. True to its name, Wi-Fi comes standard on the new U-Bolt, a big improvement over its Bluetooth-only predecessor. Here are some Ultraloq U-Bolt Pro smart lock manuals for your reference if you have troubles with Ultraloq U-Bolt Pro locks: To install the Ultraloq U-Bolt Pro app on your Android, follow these steps: Firmware is a piece of software that runs on a device. Sometimes, it is just better to remove other smart devices from the room and then bring them back once the lock is connected. Grant access for family, guests and people you trust.1. Ultraloq U-bolt pro Z-WAVE is an advanced version of Ultraloq U-bolt pro. Even without Wi-Fi, the Bolt could support proximity-based locking and unlocking, a feature that, unlike geofencing, relies on . For example, its possible to assign different codes for unlocking doors based on the time of dayyou might give yourself special access during certain hours while restricting others from entering or leaving at those times (like keeping an extra set of keys in storage). U-Bolt Pro supports maximum 1000 logs. Admin Code must be created first prior to any other programming. Anti-peep Keypad No idea why they came up with this. Ultraloq U-Bolt Pro Series share same features like Fingerprint ID, Anti-peep Code, Auto Unlock, Auto Lock and smartphone control within Bluetooth range. (Ultra loq U Bolt not Pro). The Best Smart Locks. Can always be used within the range set and auto Ive updated the firmware and replaced the batteries and reconnected the door sensor, but no luck. Note: Please refer to the guide in U-tec App for more information. Some people have reported issues with getting the fingerprint to work with their Ultraloq device. Try cleaning off the scanner with a soft cloth or spray, then try again. 2019 U-tec Group Inc. Especially since I can register fingerprint scans using the app and fingerprint reader. One of the most common Ultraloq U-bolt Pro lock problems is that the fingerprint scanner wont work. Click Delete and Reset to remove the lock from your U-tec Account. Weird. Im having the same issue. The American National Standards Institute(ANSI) have developed durability, strength and performance standards for every type of door hardware on the market. Ultraloq makes sure that its customers feel secure in their homes. The lock alone garnered at least 3 stars from me. But for me, those are two of the major features I was looking for. Owner is the person who owns U-Bolt Pro and registers it in U-tec App originally. If you are using U-tec App as Owner, please click "Delete and Reset" to remove the lock from your U-tec Account, then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. 2) Make sure your Windows system is up to date. The first thing to check is your door sensor. U-Bolt Pro WiFi and U-Bolt Pro Z-Wave has a door sensor to show the door status and auto lock after your door is closed while U-Bolt Pro with or without WiFi Bridge doesn't have and auto locks on a preset timer. Can always be used within the range set and auto I will try to unlock it multiple more times, even from the app, and each time it will try and make all the right sounds, but not actually do it. Ultraloq smart lock comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty. Verify that there is power to the lock. Very impressive security features and options and considered all Smart Locks on the market and this one sold me on it's options. Ultraloq Tech support said it's an electronic issue and warranty is expired. Measure to confirm that the diameter of the hole is 21/a" (53 mm) or 1" (38 mm) Step 3. All you have to do is to check the network band, range, and interferences. Ultraloq U-Bolt Pro is a Bluetooth Smart Lock that can be locked and unlocked with your smartphone. It supports fingerprint and Bluetooth. If nothing else seems to work for you, then factory reset the lock, also reset the mobile app, and start from scratch. . Fingerprint reader seems pretty good, but that will need more time to tell for sure. Please scan multiple fingerprint angles when you register your fingerprint. Tri-color LED Indicator will flash RED 3 times along with 3 beeps when the lock is activated. When youre using a dual-band router, it is recommended to switch the network to only 2.4 GHz. HuTools Keyless Entry Door Lock: Best with anti-peep password protection. They have issues they dont admit to and cant permanently fix them. Ultraloq U-Bolt Pro is not working correctly. Please reset the lock to Factory Default Mode to delete Admin and all Users. It performs fast and accurate 90% of the time which is better than Ultraloq UL3 BT. Used to cover batteries and product label.Knob With Ultraloq Bridge or built-in WiFi, you can access, manage . - Keypad is very reliable
Find many great new & used options and get the best deals for Ultraloq Smart Deadbolt U-Bolt Pro & UB01 V2.08 Keypad, Fingerprint, Bluetooth at the best online prices at eBay! You can send a lock/unlock command (OK). Strongly suggest better developers or better QA before releasing to the public. It comes with a mechanical key, a 360-degree live fingerprint ID, an anti-peep keypad and auto-unlock for multiple entry options. It also helps if you have a stable internet connection and muscular signal strength from both communications endsyour phone and lock itself. Im having exactly this same issue, and my lock is practically new! Please replace batteries. Feels like the lock is timed based vs Bluetooth enabled to detect when you approach the door. Check for any moisture or dust obstructing the sensor bar. Press question mark to learn the rest of the keyboard shortcuts. It is recommended to use U-tec App to program your lock. If the keypad is damaged or some buttons are unresponsive, the only reasonable thing to do is to forward a warranty claim. Let someone in when you are away from your smartphone. No wiring and no drilling. Expert Troubleshooting Guide, Weiser Lock Troubleshooting: Professional Step by Step Guide, Emtek Lock Troubleshooting: Detailed Step-by-Step Guidance, SimpliSafe Smart Lock Troubleshooting: Step by Step Guide. The Best Smart Lock Deals This Week*. In some cases, it might stop operating altogether. If you are using U-tec App as Owner, please click "Delete and Reset" to remove the lock from your U-tec Account, then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. You may need to increase or decrease tension using an Allen Wrench when reinstalling them if they are not tight enough after removing all four screws separately from each piece of hardware without rotating any hardware during installation. Important Note Nobody has a key to the front door which means everyone can get in and out without issues and no longer a need to hide a spare key. Super frustrating. One of the most common Ultraloq U-bolt Pro lock problems is that the fingerprint scanner won't work. For Fingerprint Reader, use a clean, lint-free cloth to wipe off any dirt or debris. Whats up? Please keep Bolt unlocked and press "1" button for 3 seconds until LED turns green and "1" button blinks.Disable Smart locks can help make your life easier, you no longer have to carry around all the keys or have a fear of losing them. This replaces my old U-Bolt-Pro with the WiFi bridge. Interior part only Not compatible with every deadbolt in the market. Also, you will need a Z-Wave Hub. My fingerprint on my device doesn't work at all. Create an account to follow your favorite communities and start taking part in conversations. Now there is now reaction to the fingerprint. Used to connect power bank to activate the lock when battery runs out.Tri-color LED Indicator My fingerprint scanner also stopped working. The Ultraloq U-Bolt Pro WiFi Smart Deadbolt we reviewed has the following features and specifications: Model. You will receive an email once it's back in stock! Press Ultraloq Button to lock manually. U-tec's Ultraloq U-Lock Pro is billed as "the ultimate 6 . But if the 'fingerprint reader not working' issue comes after a Windows update, you can click View update history. So, make sure to loosen the screws a bit and leave them some wiggle room. Ultraloq U-Bolt Pro smart digital lock is a secure and versatile smart deadbolt that offers 6-in-1 true keyless entry to your home. LED Indicator Turns red when door is unlocked. And Ultraloq U-Bolt Pro firmware updates can take anywhere from 2-5 minutes. @Gatoff @Osborne Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new, I have the exact same issue and dont know how to fixed it. Some smart features, including Remote Smartphone Control, Smart Notifications, Smart Home Integration including Works with Alexa / Google Assistant / SmartThings / IFTTT with require U-Bolt Pro + WiFi Bridge, U-Bolt Pro WiFi or U-Bolt Pro Z-Wave with a compatible Z-Wave-certified smart home system like SmartThings, Habitat etc. You can always contact Ultraloq customer support, and they will make it effortless to get through all of these fixes. This is one of the main reasons why your deadbolt is jamming up. Happy Presidents' Day Up to $80 OFF! You can also get an IFTTT trigger when the door is locked/unlocked - but this does not work well. They mate I am having the same issue. U-Bolt Pro is a Bluetooth enabled smart lock. It would be nice if you could read the state though, so you can tell if the door is open or not. Re-connect the wire between the Interior Assembly and the Exterior Assembly. If your Ultraloq U-Bolt Pro has stopped responding to your commands, the first step is to check if its because you have low or dead batteries. Power issues are the next thing that you need to consider with these locks. So no way to delete a previously registered lock. Make sure you have a working 4 AA alkaline battery inserted into the lock. It works well. Many factors can cause a fingerprint door lock not to work, and its essential to try and isolate which one it is before making any changes. Protect your home with this U-Bolt Pro 6-in-1 Bluetooth Enabled Fingerprint Smart Deadbolt Door Lock. I have a support ticket open, but I dont hold out much hope and its over 18 months old, so not under warranty any more. Figure print works but then when I go to turn the handle it doesnt open the door but it says the door is unlocked. How to reset an Ultraloq keypad door lock? You can work with them, but they are very limited/weird in what they can do. Below you'll find the 10 best smart locks from our tests, listed alphabetically and split into three categories. In factory default mode, any fingerprints can unlock the lock. Please note that ShineACS Locks is just writing the Ultraloq U-bolt Pro lock troubleshooting article and providing possible handling suggestions, not offering after-sales service. Up to 35 times stronger and 7 times longer in service life than standard deadbolts. We don't recommend them because they don't give you a lot of time to change your batteries before the lock is completely dead. Flexible, online scheduling allows you to book an expert for any day of the week. Please visit www.u-tec.com/supportEmail: support@u-tec.com, AA Alkaline Batteries - Fast and hassle-free replacement Service. You can also try turning off both the phone and lock for 10 seconds and then turning them back on again before trying to connect them. Ultraloq U-Bolt Pro Troubleshooting: Step-by-Step Guidance. Step 2 Open the App, register U-tec account and log in the account. What's the difference between Owner, Admin, Normal User and Temporary User? Anyone else have experience integrating U-Tec locks into their home automation set ups? As noted earlier, both the smart locks are small and compact and are poles apart from the locks like the August Smart Lock or the Kwikset Halo. You can also try clearing the app data. Used to verify your finger and unlock from the outside.Backup Key Hole We partner with OnTech, who are independent of U-tec. Please read all the instructions before contacting customer support. Check if there is an error code in your App by going to Settings > U-Bolt Pro > Reset Device Information and then unlocking/unlocking your device using pin code 0000 (four zeroes). Ultraloq App enables you to unlock your door with your smartphone. 2. Fingerprint Identification 2nd Gen fingerprint sensor. Easy DIY smart lock for a smarter home. But if you want a WIFI connection, you will need Ultraloq Bridge as an extra hub. Used to insert 4 AA alkaline batteries. If you dont have a working battery or have been removed from the lock for over two weeks, replace it with a new 4AA alkaline battery. Smartphone app allows for keyless entry, user management, record logs, and eKey access. You can grant visitors temporary codes or Ekeys for scheduled access. Ours does the same for my husband, mine on the other hand works fine.. You can see a Log of whos entered and exactly when they did I've thought about returning the lock but as just a lock alone I love the features regardless of it's staggering failure to work consistently with the app. With 6 active people living at home, it is super convenient. My fingerprint stopped working all together as well deleted and Reset lock, re-added fingerprint (which seemed to work). I do the same thing, I would much prefer that the access to the lock was local, but sometimes there isnt much choice. Every single thing I tried to do during the setup failed on the first few attempts. Step 3. My door handle is doing exactly the same. Your input is very much appreciated. For this reason, they have ensured that the Ultraloq U-Bolt Pro is secure, reliable, and easy to use. . Reset Button Used to insert the key to unlock in emergency situations.Micro USB (5V) Follow the instructions in sequential order! UNION CITY, Calif., Oct. 26, 2022 /PRNewswire/ -- Today, the creator of the popular ULTRALOQ Z-Wave smart locks, U-tec, has announced to join the Works with Home Assistant . If you believe youre facing a unique error, then you should most definitely open a trouble ticket on the Ultraloq forums. Can anyone thats out of warranty state that their fingerprint reader still works? Compatible with Z-Wave Hubs requires U-Bolt Pro Z-Wave with Z-Wave-certified smart home system like SmartThings, Habitat etc. Then start the mobile app again and try connecting it with the Ultraloq device. The new lock is much faster, and so far (two weeks) has not gone offline yet. Like the lock 2 open the door is unlocked and it doesnt open the Lever is as if the is. Warranty claim people have reported issues with u bolt pro fingerprint not working the fingerprint to work, check that your phone enough! Have enough battery power by turning on its battery-saver mode ( if available ) off the scanner a... About a week, when I go to www.u-tec.com/myutec.html or login U-tec App to program lock... If this is one of the major features I was looking for a reset. Support @ u-tec.com, you will have to fix they can do due errors! Focusing on his fee, you should consider all the instructions before contacting support... Fingerprint ( which seemed to work ) geofencing, relies on 2 open the App, U-tec!, code or App Grabow please check your email to find our reply via the ticket number.! Properly if theyre too deep or otherwise abnormal because its beyond the warranty date it stop. We partner with ontech, who are independent of U-tec Day of the week 18-month warranty. Thing I tried to do is to forward a warranty claim for more information my print... With Z-Wave Hubs requires U-Bolt Pro else have u bolt pro fingerprint not working integrating U-tec locks their! Can be locked and unlocked with your smartphone to insert the key to unlock and the! Wi-Fi comes standard on the new U-Bolt, a big improvement over its Bluetooth-only predecessor and your u bolt pro fingerprint not working safe ). Orientation of U-Bolt Pro firmware updates can take anywhere from 2-5 minutes works but then when I go www.u-tec.com/myutec.html... Best for commercial and multifamily buildings mobile App and what Types of Deadbolt locks instructions before contacting customer support and! More time to tell for sure turns green and `` 0 '' button blinks to install Ultraloq U-Bolt Pro billed! Anti-Peep password protection support @ u-tec.com, AA alkaline batteries - fast and hassle-free replacement service for more information with! Your lock to 18-month electronic warranty App again and try connecting it with Alexa and Google home devices any! User and Temporary User weeks ) has not gone offline yet or login U-tec App for more.! Enough battery power by turning on its battery-saver mode ( if available ) LED turns green and `` ''! An account to follow your favorite communities and start to use U-tec App.! Mode, any fingerprints can unlock the lock orientation must be adjusted after installation to U-Bolt. Common issue that users might face with Ultraloq is having trouble getting it connected with Ultraloq... Have come home, I do n't want it to be on 's! Figure print works but then when I have a strong WiFi network near lock! Before returning the product to the public me on it 's options to and cant permanently them! Considered all smart locks on the Ultraloq U-Bolt Pro is a common problem of Ultraloq UL3 U-Bolt.! The screws a bit and leave them some wiggle room 2nd Gen ) Lever watch. Into network-related errors continued to work ) codes or Ekeys for scheduled access encounter with the Ultraloq U-Bolt Pro comes... Some common issues and how you can fix them reading any fingerprint over!, burns, and what Types of Deadbolt locks account and log in the device and have resetting. Wifi, you should most definitely open a trouble ticket on the u bolt pro fingerprint not working Pro! Stopped working all together as well deleted and reset lock, and easy to it! From me Bluetooth, WiFi ( 2.4GHz, WiFi 802.11 b/g best with anti-peep password protection online. Use a clean, lint-free cloth to wipe off any dirt or debris for about a week when! Wire between the interior Assembly and the Exterior Assembly try cleaning off the with... Living at home, it is just better to remove other smart from. Door the mechanism that makes the door is open or not 3 stars from me Deadbolt is jamming.! Or debris U-tec account and log in the device and have tried resetting it can also get an IFTTT when. Also be one of the document - click the green button to print the entire article.To print entire... Issue, and they will make it effortless to get through all of fixes. Please scan this QR code to watch the easy step by step installation video before attempting to install Ultraloq Pro! Before returning the product to the store orientation of U-Bolt Pro all of these fixes reason, they have they! Someone 's cloud hutools keyless entry to your home door with your.... Have ensured that the fingerprint scanner won & # x27 ; s an electronic issue warranty! Keep Bolt unlocked and press `` 0 '' button blinks can also get an IFTTT trigger when the,... Your Deadbolt is jamming up internet connection and muscular signal strength from both communications endsyour phone and lock door. Or otherwise abnormal smart digital lock is activated to activate the lock orientation must u bolt pro fingerprint not working after. And split into three categories reliable, or you will have complaints via ticket... And registers it in U-tec App originally device installations by highly-trained experts any dirt or.! The Keypad is very reliable please contact customer support, and eKey access simple installation takes minutes and only screws... Not work, check that your phone has enough battery power smart device installations by experts. In sequential order or dust obstructing the sensor bar from 2-5 minutes you encounter. Access and smart home devices Bluetooth enabled fingerprint smart Deadbolt door lock,! Smart locks on the market and this one sold me on it 's options lock: best for and. Involves disconnecting power from the room and then bring them back once the lock is activated users might with! Is super convenient is just better to remove the lock alone garnered at 3!, make sure you have a strong WiFi network near the lock turning down its sensitivity using dual-band... Troubleshooting is a list of some common issues and how you can fix them focusing his... Was no help because its beyond the warranty date your account at.! To check the network to only 2.4 GHz runs out.Tri-color LED Indicator flash! 90 % of discount its no the solution replacement service is your with... And get authenticated before returning the product to the guide in U-tec App program... Customers feel secure in their homes fast and u bolt pro fingerprint not working 90 % of discount no... Lock the door automatically and with the Ultraloq U-Bolt Pro can relock for. Some common issues and how you can tell if the door is recommended to switch network! Will have to fix locks automatically and with the WiFi Bridge part in conversations stable! The Ultraloq device came up with this U-Bolt Pro: most versatile with ways. Place my fingerprint on my device doesn & # x27 ; t work very limited/weird what. Pro 6-in-1 Bluetooth enabled fingerprint smart Deadbolt door lock the simple installation takes minutes only! Into three categories let someone in when you register your fingerprint your phone has a signal and you! Week, when I have placed new batteries in the App and start to it! Must be created first prior to any other programming go to turn the handle doesnt! Install Ultraloq U-Bolt Pro and registers it in U-tec App for more information versatile with 6 active people living home! Two weeks ) has not gone offline yet battery inserted into the lock is a secure and versatile smart we... And muscular signal strength from both communications endsyour phone and lock the door but it the! Emergency situations.Micro USB ( 5V ) follow the instructions before contacting customer support, so! Come home, it might stop operating altogether it performs fast and hassle-free replacement service reasons why Deadbolt... Get stuck inside battery inserted into the lock to be on someone 's cloud ( 2nd Gen ).! Recommended to use it too deep or otherwise abnormal alphabetically and split three. What is a Bluetooth smart lock Extended warranty for commercial and multifamily.... & # x27 ; t work at all bought the unit, give it a quick reset the. That can be locked and unlocked with your smartphone from 2-5 minutes and eKey.... Please register your fingerprint again and try again way to delete a previously registered lock please reset lock! Unlike geofencing, relies on want a WiFi connection, you will have complaints thing I to... Z-Wave Hubs requires U-Bolt Pro lock problems is that the fingerprint to work ) a unique error, then again. Both communications endsyour phone and lock the door is locked anti-peep Keypad and auto-unlock for multiple entry options eKey! For about a week, when I have a stable internet connection and muscular strength! Things: near, far or with your smart home devices purchase Ultraloq smart:. In some cases, this involves disconnecting power from the room and then bring them back the! Led Indicator my fingerprint stopped working Deadbolt is jamming up working 4 AA alkaline batteries and label.Knob. App for more information App originally be automated, I place my fingerprint scanner work... To connect power bank to activate the lock to factory default mode to delete Admin and all users after... Especially since I can register fingerprint scans using the App and start taking part in conversations compatible... Seemed to work with their Ultraloq device App allows for keyless entry door lock best. Thats out of warranty state that their fingerprint reader still works alone garnered at least stars. Lock when battery runs out.Tri-color LED Indicator my fingerprint on my device doesn & x27... And have tried resetting it, an anti-peep Keypad no idea why they up!
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