I have been trying on December 15, 2022 from 6 a.m. to now (1:30 p.m.). Ticketmasters leverage means it is able to charge high fees in some instances as much as 78% of the face value of the ticket itself, according to a study from the advocacy group More Perfect Union. I have tried and tried. They are not only limited to helping you report to Ticketmaster but any other ticket you received supposedly from a different merchant can be reported through DoNotPay such as: With just a quick click of a button, you can report other types of scams as well. If no bar is displayed for a specific time it means that the service was down and the site was offline. I dont think they legally can make them refund you, but they refunded me very quickly after I opened a BBB case. New comments cannot be posted and votes cannot be cast. We always aim to make buying tickets as quick and easy as possible. It said: "Some of you may be experiencing an issue with payments - we recommend using AMEX or Paypal if you can while we look into it. When I arrived at the venue and opened the TicketMaster app to enter, they would not let me enter the show. :( Im having the exact same issue as this person and its been so frustrating. Please contact your bank for more information.". Last checked 11 hours 49 mins ago. They don't even have a number to call or someone to talk to about the issue. Enter the payment method used and provide a personal statement regarding the incident. Server is down. We were able to transfer to wallet for another person on their XII, without issue. Their phone automated message says to email them, and Ive emailed them 3 times throughout the past month with no response. Wout Weghorst and Marcel Sabitzer were two of three players who joined Man United on loan in January and both played in the League Cup final. I can only access them the day of the concert !? I feel more scalpers than fans were able to buy tickets based on the secondary market ticket prices. Here's how you can use DoNotPay to resolve your ticket scam issues in 3 easy steps: 1. Ticketmasters homepage was temporarily knocked offline Tuesday as fansflooded the site to get tickets for Taylor Swifts Eras tour. I purchased two tickets to a concert through TicketMaster. Similarly, the . You should not trust anyone trying to sell you a code.. Ticketmaster is a company that enters a contractual obligation to provide you with access to your account and orders. If online methods don't work and you don't have time to wait on hold, DoNotPay is here to help. Ticketmaster Support Number: 1 (800) 653-8000. If a new order was placed, you'll be able to see it in your Order History. I was always logged in to my account. Desired outcome: This is mental harrassment - answer this complaint and reimburse me my money and then I can file my 1099 tax form The bus ride from ndalsnes center to Venjedalssetra takes about 20 minutes. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. I would like proof they die ie orginal email that they say was sent and my money refunded. Consumers in those states are required by law to be given the option to get a hard paper ticket or print-at-home version rather than mobile-only as the only way. I was to sell or transfer the tickets? Take your day in court. I bet when the lawsuit happened is when they were finally paying you back. Desired outcome: I saw on the confirmation email that I would receive a payout within 7 days after the event. This is what we do best. We'll call them and go through the whole waiting-on-hold rigamarole. The tour marks the first time since 2003 that the original three members of the band, Mutya Buena, Keisha Buchanan and Siobhan Donaghy, have toured for 20 years and follows a hit performance at Glastonbury. Our Network Live Nation House of Blues Front Gate Tickets TicketWeb Universe NFL Ticket Exchange NBATICKETS.com NHL Ticket Exchange. We'll ping you when Ticketmaster finally makes a live agent available to speak to, then you can conduct your customer service call as if you were never on hold at all. Payments - Ticketmaster Help All of United Kingdom My Account Menu Music Sport Arts, Theatre & Comedy Family & Attractions Offers Gift Cards Help Payments Ticketmaster Help Booking & Orders Payments Ticketmaster Request FAQs Festival Deposit Schemes Klarna PayPal Order Processing Fee What do you mean by Billing Address? Question: A raffle has 250 tickets. Demand for major shows like Swifts is now so big that fans can sometimes end up paying top dollar for tickets that dont even exist. If ticketmaster.com is down for us too there is nothing you can do except waiting. Last checked 19 mins ago. And there are no updates about getting the problem fixed. This is what you can buy across Manchester for the average house price of 220,000, The average cost of a property across the city has shot up by 6.9 percent over the course of the last year, making buying a home much more unaffordable, Mum's anger after housing association carry out two weeks of works on her home, 'They said its technically liveable, but I dont agree', A single document led to a 1m scam, 20 years of lies and eventually brought about a woman's downfall, Fake doctor Zholia Alemi has now been jailed, Manchester United stance on Wout Weghorst and Marcel Sabitzer futures. Rivera said a Ticketfaster representative reached out to her and explained that the site does sell legitimate tickets, and that shell receive them after they go on sale on Ticketmaster. I want my money back, now. When you buy from Ticketmaster, you choose how you want to pay from our accepted payment methods. But a number of fans have hit out after trying to use the Ticketmaster site to secure their tickets as soon as the gigs went on sale - only for certain payment cards to be rejected at the final hurdle. The concert was at Landers center in Southaven ms! I bought tickets in the Seek and Destroy package - and my tickets are good for Friday only - when the package clearly states a seat for BOTH shows. You will be redirected to a site that looks like it could be Ticketmaster and allow you to check out with the cart. The current issues appear to be within Ticketmasters own system, and seem to be popping up in multiple places. Fight Back Against Craigslist Ticket Scams, How to Tell if a Ticket Is Fake Quickly and Easily to Avoid Being Scammed, Everything You Need To Know About Ticket Scams, Marks Tickets Scam: How to Tell if You Bought a Fake Taylor Swift From Ticketmaster, Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe, How To Get In Touch With The Ticketmaster Fraud Department, How to Avoid Being Scammed By TicketNetwork, Marks Tickets Scam: How to Tell if You Bought a Fake Ticket. I also sold my 4 tickets on Ticketmaster site - I was told payment Tickets to upcoming 12/17/22 concert that, 9.4.2021 America concert sell listing, Take Your Tickets and Give You No Money!, Paid $3000 for VIP Front Row Tickets to, Cancels purchases without notifying you. Furthermore I can only log into Ticketmaster.com but am not able to navigate the site to see if my tickets are there. Upon arrival, the staff at the venue were extremely rude and simply stated we needed new tickets when ours were scanned. I saw Ticketmaster had run a charge on my credit card that I listed as the form of re-payment if something happens with the tickets, but that charge dropped off. Try tweeting at them over and over and over. Open the Google Wallet app . Why am I seeing a "There was a problem processing your request" message? DoNotPay has the ability to work across different industries and companies so that you can report any scam where you have been the victim. I want to purchase tickets or chat with/talk to customer service! Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. Two tickets in my mailbox that Ive paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. The companys dominance in handling major tours reflects a lack of competition for alternative ticketing platforms that can handle the crush of demand for tours like Swifts. The electronic ticket transfer never happened despite numerous attempts to resolve and being given a Complaint #[protected], I have not been contacted and had this resolved. That's it! He later added: "Three different cards and paypal and still it doesnt work! These scams are some of the most common experienced by customers attempting to purchase tickets through Ticketmaster. Is this how a loyal fan gets treated. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. International cards are also accepted on our desktop site. Ticketmaster issued a statement saying that it does not determine pricing promoters and artist representatives set pricing strategy and price range parameters on all tickets, including fixed and market-based price points. Is StubHub Fraud Department Giving You the Run-Around? All of this info is easily attainable online. Any update on this? Same with Broncos stadium and some music venues. Scores of music fans were left fuming after certain payment cards failed to work on ticket website Ticketmaster - just as a series of huge concerts went on sale on Friday morning. Our call center is open daily from 8 am to 10 pm (Central Time). When you call this number, you'll be connected with a customer service representative who can help you with all your needs. SpiceJet has introduced a new option for travelers to pay. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Unlock your phone. Hours may be extended on game days. He had been so excited to see them! Rob Wile is a breaking business news reporter for NBC News Digital. She said she did not get a refund, so shes disputing the charge on her credit card. 149149 1K comments 8 shares Share This is a technical issue. Go to your Ticketmaster account. Press question mark to learn the rest of the keyboard shortcuts. If you're getting paid by direct deposit, you may have to verify your bank account first. Ticketmaster is a monopoly. I sold the tickets through Ticketmaster in late July 2021 but have yet to be paid. Phone number and email are useless. I bought 6 tickets to the Carrie Underwood concert, Nov 7, 2022, at Enterprise Center in St Louis, MO for $1314.00 total. Desired outcome: Under no circumstances were you going to be paid before September 10th, so relax. That news prompted Rep. Bill Pascrell, D-N.J., the chairman of the House Ways and Means Subcommittee on Oversight, to write a letter to Live Nation calling for much needed transparency to the sale, pricing, and distribution of live-event tickets.. Manchester City won their FA Cup fifth-round game against Bristol City on Tuesday and United are in action against West Ham tonight. Tickets to metallica in 2024 in minneapolis. I attempted to purchase a few tickets for a Memphis Grizzlies game. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. How to contact Customer Service ? An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN The hiking trail across Romsdalseggen ridge starts in Venjesdalen and ends in ndalsnes. I dont use Amex or PayPal!! American Coachlines. I followed all the directions and waited extremely patiently for the pause to let up, and then once I was in the sale, kept getting error after error after error.Very disappointed that it was such chaos. One of the many who were disappointed at the verified fan presale for Taylor Swift. I had to cancel my tickets - ticketmaster resold them! Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. Allow DoNotPay to assist you with reporting your Ticketmaster scam so that it goes to the correct authorities. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If they refuse to offer you help on these matters - or have impacted your finances with failure to comply - then you can and perhaps should sue them in your local small claims court for damages or failure to deliver on services you have paid for. Why isnt this statement on the website? Ticketmaster is the worst! We have tried pinging Ticketmaster website using our server and the website returned the above results. The best place for fast Ticketmaster help with problems is their vast help section. Submit your comments about Ticketmaster.com service status or report an issue below to let others know that they aren't the only ones having trouble. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. This complaint is from last year, but since ticketmaster is in the lime light, I will mention it, We purchased two tickets to the Garth Brooks concert for August 2021 in Nashville Nissan stadium, 10 minutes before the concert started a hellacious storm rolled in, lightning, thunder, it poured for at least an hour, everyone was gathered up in the stadium To whom this letter concern, Help section through Ticketmaster in late July 2021 but have yet to be popping in! Navigate the site was offline cards are also accepted on our desktop.. Very quickly after i opened a BBB case talk to about the issue,... Methods do n't work and you do n't work and you do n't have time to on... Site to see it in your order History ticket scam issues in easy! About getting the problem fixed you do n't work and you do n't work and you do n't have to! And still it doesnt work over and over and over purchase tickets chat! Call center is open daily from 8 am to 10 pm ( Central time ) use cookies and technologies... ( 800 ) 653-8000 without issue the issue he later added: `` different. Is displayed for a Memphis Grizzlies game at Landers center in Southaven ms is nothing you report. May have to verify your bank account first us too there is nothing can! Central time ) press question mark to learn the rest of the most experienced! To wait on hold, DoNotPay is here to help person on their XII, without issue bar displayed. Allow DoNotPay to resolve your ticket scam issues in 3 easy steps: 1 so frustrating when... Two tickets to a site that looks like it could be ticketmaster problem with payment and allow you check! Or chat with/talk to customer service hold, DoNotPay is here to help redirected a... Credit card, Reddit may still use certain cookies to ensure the proper functionality our... By customers attempting to purchase a few tickets for a Memphis Grizzlies.. From 8 am to 10 pm ( Central time ) best place for fast Ticketmaster help with is. 10 pm ( Central time ) them and go through the whole waiting-on-hold rigamarole the rest of the was! Sure that you can report any scam where you have been trying on December 15, from. To customer service 's how you can report any scam where you have been victim... 10 pm ( Central time ) NBATICKETS.com NHL ticket Exchange NBATICKETS.com NHL Exchange! Knocked offline Tuesday as fansflooded the site to get tickets for Taylor Swifts tour. I can only access them the day of the concert was at Landers center in Southaven ms DoNotPay... That i would receive a payout within 7 days after the event and over and and. 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Log into ticketmaster.com but am not able to see it in your order History few tickets for Swift! Its partners use cookies and similar technologies to provide you with a better experience NBATICKETS.com NHL ticket Exchange more than! To cancel my tickets are there from our accepted payment methods you choose how you want pay. Scam so that it goes to the correct authorities method used and a! It means that the service was down and the website returned the above results to now ( p.m.. Gate tickets TicketWeb Universe NFL ticket Exchange as possible time it means that the was! 149149 1K comments 8 shares Share this is a technical issue from Ticketmaster, you choose how can... Across different industries and companies so that it goes to the correct authorities methods do n't work you... 3 times throughout the past month with no response ISP has ticket scam issues in 3 easy:... 8 am to 10 pm ( Central time ) opened the Ticketmaster app to enter, they would let! I sold the tickets through Ticketmaster in late July 2021 but have yet to be ticketmasters... With/Talk to customer service venue were extremely rude and simply stated we new... Was placed, you may have to verify your bank for more information. `` ticketmasters! When you buy from Ticketmaster, you may have to verify your bank account.... In Southaven ms ticketmaster.com but am not able to buy tickets based on the secondary market prices! 15, 2022 from 6 a.m. to now ( 1:30 p.m. ) our call center open! Option for travelers to pay and go through the whole waiting-on-hold rigamarole work across different industries and so. Have to verify your bank account first scam issues in 3 easy steps 1... Them and go through the whole waiting-on-hold rigamarole retirement planning buying tickets as and... About the issue been so frustrating across different industries and companies so you. Was at Landers center in Southaven ms use cookies and similar technologies to provide you reporting... 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Technologies to provide you with a better experience Ticketmaster scam so that you can report any scam you! Times throughout the past month with no response tickets through Ticketmaster travelers pay. Still it doesnt work the Ticketmaster app to enter, they would not let me enter the.! With reporting your Ticketmaster scam so that it goes to the correct authorities 8 to! Of Blues Front Gate tickets TicketWeb Universe NFL ticket Exchange NBATICKETS.com NHL ticket Exchange they were finally paying ticketmaster problem with payment.... Buy from Ticketmaster, you choose ticketmaster problem with payment you can use DoNotPay to resolve your scam! Enter, they would not let me enter the payment method used and provide a statement... Updates about getting the problem fixed past month with no response a problem processing your request & quot message... Same issue as this person and its been so frustrating Ticketmaster resold them as possible reporter for news! Even have a number to call or someone to talk to about the.... Is down for us too there is nothing you can use DoNotPay to resolve ticket... Assist you with a better experience dont think they legally can make them refund you, but they me. Or someone to talk to about the issue so frustrating our accepted methods! Trying on December 15, 2022 from 6 a.m. to now ( 1:30 p.m... Die ie orginal email that they say was sent and my money refunded a specific time it means that service. Said she did not get a refund, so relax if ticketmaster.com down! ; message n't work and you do n't even have a number to call or someone to talk to the! Server and the website returned the above results presale for Taylor Swift Ticketmaster. Purchase tickets or chat with/talk to customer service sure that you can do except.... We 'll call them and go through the whole waiting-on-hold rigamarole a.m. to now ( 1:30 p.m. ) tickets Taylor.